Account Oversight and Quality Control
Account Oversight and Quality Control
- Dedicated Client Service Manager to define the parameters of your travel needs and develop a travel policy – one point of contact for all matters.
- Monthly and quarterly management meetings with your Client Service Manager for consistent communication
- Database of individual traveler personal profiles for efficiency and accuracy with each reservation
- Automated Quality Control Checks to ensure accuracy, travel policy compliance and lowest fares (benchmarked savings of 25-30% with existing clients)
- Detailed Monthly Reports
- Air Activity - shows every trip per traveler and determines which individuals could have received lower airfares
- Hotel Activity - information on hotel use and rate paid by traveler and property
- Car Activity - car booking information by traveler per trip